Payflip
Development on a (pay)roll
For Payflip, a salary goes beyond just the numbers. That is exactly why the company offers an advanced digital platform that radically transforms the remuneration process. No more complex administration and financial stress; Payflip allows employees to create a personalized salary package in just a few clicks. The concept of “salary ownership” forms the basis, giving employees more control over their remuneration, increasing their engagement and satisfaction and contributing to a more robust company culture. A visionary project that seamlessly matches Unikoo's DNA.
The Project
It is no surprise that Payflip is highly regarded in the market. Flexible remuneration has therefore become an increasingly interesting option for employees and employers. However, that success comes with new challenges, especially when it comes to software development and improving the customer experience — a piece of cake from Unikoo's development team, which provided Payflip's then four-person development team with the necessary support. The result? A collaboration that still pays off today.
Development on a (pay)roll
Our team has transformed Payflip's services by both enriching the user experience and automating complex processes. Thanks to these strategic upgrades, the processes really run smoothly.
Some of our initiatives in a nutshell:
- Innovation within the admin tool: we developed new features and improved existing ones, such as the reports module, that enables employers to efficiently request essential data. We have automated this process, saving time and effort considerably. In addition, we've updated the user interface to bring it in line with Payflip's sleek, modern design, and we've simplified complex features for better accessibility.
- Optimization of top-ups and cashouts: we refined this system, which allows employees to request advances on budgets, improving system performance and process clarity for users.
- Intercom integration: This flawless integration with a leading support tool has enabled the support team to develop interactive product tours that guide users through the application with detailed step-by-step explanations.
- Bug fixes and ongoing support: our team worked actively to fix bugs and implement fixes to ensure platform stability and expand the CMS where necessary.
Pay for work
Thanks to these efforts, we have achieved significant results, including:
- Improved efficiency and maximum customer satisfaction: the automated reporting module has greatly relieved Payflip's support team, allowing them to focus on what really matters: helping customers seamlessly. This resulted in both improved efficiency and customer satisfaction.
- Improved user experience: The refreshed user interface has not only increased the visual appeal of the platform, but also allows users to select data and adjust settings more intuitively.
Curious about how Unikoo can support your company in the field of development? Contact us and discover how our expertise and solutions can help you achieve your goals!
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