
NDQ Logistics
NDQ digitises charter processes with smart customised platform
Logistics
NDQ Logistics NDQ Logistics is an ambitious and forward-thinking SME, strategically located in the port of Zeebrugge. By combining road, rail, and water transport, NDQ offers smart intermodal logistics solutions connecting mainland Europe with the UK and Ireland.
NDQ specialises in the efficient organisation of cargo transport. Thanks to a mix of its own fleet and a reliable network of external carriers, the company guarantees flexible and high-quality service. As a fast-growing player in the logistics sector, NDQ invests heavily in digitalisation and smart technologies to make its operations scalable and future-ready.
The challenge
NDQ wants to future-proof its operations — in other words, make them more efficient and scalable. One of the key pain points? The chartering of transport to subcontractors — currently still a largely manual process involving emails and ad-hoc follow-up via external marketplaces.
What’s not working?
- There’s no smooth integration between systems like marketplaces, operational tools, and email
- There’s a lack of visibility into which carriers respond or perform well
- There’s no structured data to analyse and optimise the chartering process
Our solution
We developed a custom chartering platform for NDQ that streamlines and automates the entire subcontracting process. With integrations to external tools and the marketplace, the platform truly makes a difference.
Our approach
- Platform development: A central application to manage transport assignments, with automated connections to subcontractors and marketplaces
- Integrations: Seamless links with existing tools (operational systems, marketplaces, communication platforms...) to centralise all information
- Data warehouse: A central data layer combining operational and historical data
- Insights & reporting: Clear dashboards visualising carrier performance, offer success rates, response times, and more
Results & impact
- Faster, more efficient chartering: The entire process is now centralised and automated
- Less manual work: Integrations handle repetitive tasks and improve data reliability
- Smarter decision-making: NDQ now benefits from a solid data foundation and actionable insights
- Scalable operations: The platform supports NDQ’s growth without adding operational burden
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