Digital charter processes with custom AI empowered platform

The challenge

To future-proof the logistics sector, the focus needs to be on efficiency and scalability. One of the key challenges for our client was chartering cargo out to subcontractors. This process was still largely manual, handled via emails and ad-hoc follow-ups on external marketplaces.

What was going wrong?

• No smooth integration between systems such as marketplaces, operational tools and email  
• No end-to-end insights into which carriers respond or perform well  
• Lack of structured data to analyse and improve the chartering process

Our solution

We built a custom chartering platform for our client that streamlines and automates the entire chartering workflow. With the necessary integrations with external tools and the external marketplace, the platform makes a real difference.

Our approach:

• Platform development: One central application to manage transport orders, with automatic distribution to subcontractors and external marketplaces  
• Integrations: Connections to existing tools (operational system, marketplace, communication tools, etc.) so all information comes together in one place  
• Data warehouse: A central data layer combining operational and historical data  
• Insights and reporting: Clear dashboards visualising, among other things, subcontractor performance, offer success rates and response times

Results & impact

• Faster, more efficient chartering-out: the entire chartering process runs through a single central platform  
• Less manual work: integrations take over repetitive tasks and improve data reliability  
• Better decision-making: our client now has a solid data layer and insights to course-correct where needed  
• Scalable process: the platform supports growth without additional operational burden

Ready to optimise your own processes? Let’s talk!